A clean office isn't just about appearances—it directly impacts your bottom line. Studies show that employees in clean, well-maintained workplaces are 15% more productive and take 46% fewer sick days. For Ottawa businesses competing for talent and clients, professional office cleaning is a strategic investment, not just an expense.
Key Takeaways
TL;DR: Professional office cleaning improves employee health, boosts productivity, and creates positive first impressions. Ottawa businesses should focus on high-touch surfaces, proper disinfection, and consistent cleaning schedules.
| Quick Facts | Details |
|---|---|
| 🏢 Best For | Offices, co-working spaces, professional services |
| 📊 Productivity Boost | Up to 15% improvement |
| 🤒 Sick Day Reduction | Up to 46% fewer absences |
| 📍 Service Area | Ottawa, Kanata, Orléans, Nepean, Barrhaven |
Why Office Cleaning Matters More Than You Think
The Hidden Cost of a Dirty Office
The average office desk harbours 400 times more bacteria than a toilet seat. Keyboards, phones, and shared equipment become breeding grounds for illness-causing germs. In Ottawa's cold winters, when windows stay closed and heating systems circulate air, these pathogens spread rapidly through workplaces.
Consider the real costs of inadequate cleaning:
- Sick days: Each sick employee costs Ottawa businesses an average of $200-$300 per day in lost productivity
- Presenteeism: Employees working while ill are 25-50% less productive
- Turnover: 85% of employees say workspace cleanliness affects their job satisfaction
- Client perception: 94% of people would avoid a business with a dirty appearance
The Return on Investment
Professional office cleaning typically costs $0.10-$0.25 per square foot for regular service. For a 5,000 sq ft office, that's $500-$1,250 monthly. Compare that to even one senior employee taking two extra sick days—the cleaning investment pays for itself.
Office Cleaning Best Practices
1. Prioritise High-Touch Surfaces
High-touch surfaces are the primary transmission points for germs and viruses. These areas need daily attention:
Reception and Common Areas:
- Door handles (interior and exterior)
- Light switches
- Elevator buttons
- Reception desk and sign-in areas
- Waiting room furniture armrests
- Water cooler handles and buttons
Workstations:
- Keyboards and mice
- Telephone handsets
- Desktop surfaces
- Chair armrests
- Drawer handles
Break Rooms and Kitchens:
- Refrigerator and microwave handles
- Coffee maker buttons and handles
- Sink faucets
- Cabinet handles
- Vending machine buttons
Restrooms:
- Toilet flush handles
- Faucet handles
- Door handles (inside and outside)
- Paper towel dispenser levers
- Soap dispenser pumps
2. Use the Right Disinfection Protocol
Not all cleaning is disinfection. Understanding the difference protects your team:
Cleaning: Removes dirt and some germs but doesn't kill pathogens Sanitising: Reduces bacteria to safe levels (99.9% reduction) Disinfecting: Kills virtually all pathogens including viruses (99.99% reduction)
Best Practice Protocol:
- Clean surfaces first to remove visible dirt
- Apply EPA-registered disinfectant
- Allow proper dwell time (usually 1-10 minutes depending on product)
- Wipe or allow to air dry per product instructions
For Ottawa offices, use Health Canada-approved disinfectants effective against common pathogens including influenza and coronavirus variants.
3. Establish Proper Cleaning Frequency
Different areas require different cleaning frequencies:
Daily Cleaning:
- Restroom sanitisation
- Kitchen/break room cleaning
- Trash removal throughout the office
- High-touch surface disinfection
- Reception area tidying
- Floor vacuuming in high-traffic areas
Weekly Cleaning:
- All floor vacuuming and mopping
- Detailed dusting of all surfaces
- Window and glass cleaning (interior)
- Workstation detailed cleaning
- Meeting room thorough cleaning
Monthly Cleaning:
- Deep carpet cleaning in high-traffic areas
- Upholstery vacuuming
- Vent and register cleaning
- Light fixture dusting
- Baseboard detailing
Quarterly/Annual:
- Full carpet extraction cleaning
- Window cleaning (interior and exterior)
- Deep floor stripping and waxing
- HVAC duct cleaning
- Upholstery deep cleaning
4. Focus on Indoor Air Quality
Ottawa's climate means offices rely heavily on HVAC systems for heating and cooling. Poor maintenance leads to dust, allergens, and pathogens circulating through your workspace.
Air Quality Best Practices:
- Replace HVAC filters monthly during heating season
- Schedule professional duct cleaning annually
- Clean air vents and registers monthly
- Consider HEPA air purifiers for reception and meeting rooms
- Ensure proper ventilation during and after cleaning
5. Implement Green Cleaning Practices
Eco-friendly cleaning benefits employee health and demonstrates corporate responsibility:
Green Cleaning Elements:
- EPA Safer Choice certified products
- Reduced VOC (volatile organic compound) emissions
- Microfibre cloths that reduce chemical usage
- Concentrated products that reduce packaging waste
- HEPA-filtered vacuums that capture fine particles
Many Ottawa businesses include sustainability in their corporate values—green office cleaning aligns with these commitments while often improving indoor air quality.
6. Don't Forget Shared Equipment
Shared equipment requires special attention:
Printers and Copiers:
- Wipe control panels daily
- Clean paper tray handles
- Dust regularly to maintain function
Conference Room Equipment:
- Sanitise remote controls and presentation tools
- Clean conference phones
- Wipe table surfaces after each meeting
Kitchen Appliances:
- Deep clean refrigerator weekly
- Clean microwave interior daily
- Descale coffee makers monthly
- Sanitise dishwasher monthly
Common Office Cleaning Mistakes to Avoid
Mistake 1: Inconsistent Cleaning
Sporadic cleaning allows bacteria and dirt to accumulate between sessions. Consistent scheduling maintains baseline cleanliness and prevents the need for more intensive (and expensive) deep cleaning.
Mistake 2: Ignoring Soft Surfaces
Upholstered furniture, carpets, and fabric partitions trap dust, allergens, and odours. Regular vacuuming and periodic deep cleaning prevent these surfaces from becoming health hazards.
Mistake 3: Using the Same Cloth Everywhere
Cross-contamination spreads germs from one surface to another. Colour-coded cloth systems (e.g., red for restrooms, blue for glass, green for general) prevent this problem.
Mistake 4: Skipping Dwell Time
Disinfectants need contact time to work effectively. Wiping immediately after spraying provides minimal germ-killing benefit. Follow product instructions for proper dwell time.
Mistake 5: Neglecting After-Hours Areas
Server rooms, storage areas, and maintenance spaces still need periodic cleaning. Dust accumulation can damage equipment and create fire hazards.
Creating an Office Cleaning Schedule
Daily Checklist
Morning (Before Staff Arrival):
- Empty all trash bins
- Clean and restock restrooms
- Wipe down reception desk and waiting area
- Disinfect high-touch surfaces
- Quick vacuum of entrance areas
Evening (After Staff Departure):
- Vacuum all carpeted areas
- Mop hard floors
- Clean break room and kitchen
- Detailed restroom cleaning
- Dust accessible surfaces
- Restock supplies
Weekly Additions
- Interior window and glass cleaning
- Detailed workstation cleaning
- Conference room deep clean
- Baseboard spot cleaning
- Light fixture dusting
Monthly Additions
- Carpet spot treatment
- Upholstery vacuuming
- Vent and register cleaning
- Deep kitchen appliance cleaning
- Partition and cubicle wall cleaning
Choosing the Right Office Cleaning Service
What to Look For
Experience and Specialisation:
- Commercial cleaning experience (not just residential)
- Understanding of office environments and schedules
- References from similar businesses
Credentials:
- Proper insurance (liability and workers' compensation)
- Bonded employees (protection against theft)
- Background checks on all staff
- WHMIS training certification
Flexibility:
- After-hours cleaning availability
- Ability to work around your schedule
- Responsive to special requests
- Emergency cleaning availability
Quality Assurance:
- Detailed cleaning checklists
- Regular supervision and quality checks
- Open communication channels
- Satisfaction guarantees
Questions to Ask Potential Providers
- What is your employee screening process?
- Are your staff employees or subcontractors?
- What cleaning products do you use?
- How do you handle security in our office?
- What happens if we're not satisfied with the cleaning?
- Can you provide references from similar offices?
- How do you handle special requests or emergencies?
Office Cleaning Pricing in Ottawa
Typical Rates (2025)
| Office Size | Daily Cleaning | 3x Weekly | Weekly |
|---|---|---|---|
| Small (1,000-3,000 sq ft) | $75-$150 | $50-$100 | $40-$75 |
| Medium (3,000-10,000 sq ft) | $150-$350 | $100-$250 | $75-$175 |
| Large (10,000+ sq ft) | $350+ | $250+ | $175+ |
Note: Prices vary based on specific requirements, building access, and frequency. Request detailed quotes from multiple providers.
Frequently Asked Questions
Q: Should office cleaning be done during or after business hours?
Most Ottawa offices prefer after-hours cleaning to avoid disruption. However, day porter service during business hours can address immediate needs like restocking, spill cleanup, and restroom maintenance.
Q: How often should offices be deep cleaned?
Full deep cleaning (carpets, upholstery, vents, etc.) should occur quarterly at minimum. High-traffic offices or those with many visitors may benefit from monthly deep cleaning of specific areas.
Q: What's included in a standard office cleaning service?
Standard service typically includes: trash removal, restroom cleaning and restocking, surface wiping, vacuuming, mopping, and kitchen/break room cleaning. Additional services like window cleaning or carpet shampooing are usually quoted separately.
Q: Can cleaning staff handle confidential documents?
Professional cleaning services train staff not to disturb paperwork. For highly sensitive environments, establish clear protocols about locked offices, document handling, and secure areas.
Q: How do we ensure consistent cleaning quality?
Work with your cleaning provider to establish detailed checklists, schedule regular walkthroughs, and maintain open communication. Quality providers welcome feedback and address concerns promptly.
Q: Should we provide cleaning supplies or does the service bring their own?
Professional commercial cleaning services bring their own commercial-grade supplies and equipment. This ensures proper products are used and eliminates your need to manage cleaning inventory.
Q: What about cleaning during cold and flu season?
Consider increasing disinfection frequency during Ottawa's winter illness season (November-March). Enhanced protocols for high-touch surfaces and common areas reduce illness transmission.
Q: How do we handle cleaning during office renovations?
Communicate renovation schedules to your cleaning service. They may need to adjust their approach or schedule, and post-renovation deep cleaning may be necessary.
Keep Your Ottawa Office Clean and Productive
A clean office is a productive office. Professional cleaning services help Ottawa businesses maintain healthy, welcoming workplaces that support employee well-being and impress clients. Urban9 Cleaning Services provides reliable commercial cleaning for offices throughout Ottawa and surrounding areas.
Ready to elevate your office environment? Contact Urban9 for a free consultation and customised cleaning proposal for your Ottawa office.
Urban9 Cleaning Services provides professional office cleaning, janitorial services, and commercial cleaning throughout Ottawa, Kanata, Orléans, Barrhaven, Nepean, and surrounding areas.




